Summit Fleet Leasing and Management

Financial Services & Insurance | Medium
0%

Employees say this is a great place to work

About Summit Fleet Leasing and Management

Summit Fleet Leasing and Management is a trusted Australian provider of vehicle leasing and fleet management solutions, established in 1997. For nearly three decades, we have partnered with organisations across diverse industries, delivering reliable, flexible, and people‑centred mobility solutions that support strong business performance and long‑term success.

While fleet management is our core service, our success is built on our people, our customers, and our partners. We believe trust, genuine care, and enduring relationships are essential to sustainable growth. A people‑first culture ensures employees feel respected, supported, and empowered, enabling them to deliver exceptional outcomes for customers and take pride in the work they do.

Our purpose is to simplify fleet management by delivering reliable, people‑centred mobility solutions through exceptional fleet leasing and management services built on trust, integrity, and meaningful human connection. When our people feel supported and treated fairly, they are motivated to deliver consistently high‑quality service, strengthening customer confidence and loyalty.

Our values guide how we work every day: Integrity, Service Excellence, Accountability, Collaboration, and Innovation. These values shape leadership behaviour, decision‑making, and how we engage with one another and our customers. Leaders are expected to role model these values, communicate openly, and act with transparency and fairness in all interactions.

Summit Fleet employs a diverse workforce across customer service, operations, sales, finance, and fleet management. Our team combines long‑tenured employees with newer talent, blending deep organisational knowledge with fresh thinking. Average employee tenure is seven years, reflecting strong engagement, trust in leadership, and a sense of belonging. Our workforce is gender balanced, with 47 per cent female and 53 per cent male employees, and we remain committed to improving diversity and inclusion across all levels of the business.

Within the fleet leasing and mobility sector, Summit Fleet operates in a highly service‑driven, relationship‑based market. Our differentiation lies in our personalised approach and commitment to genuine partnerships rather than transactional engagement. Employees are trusted to take ownership of customer relationships, find solutions collaboratively, and deliver outcomes that align with customer needs and expectations.

Leadership at Summit Fleet is grounded in accessibility, credibility, and respect. Leaders actively listen, invite feedback, and provide clarity around priorities and change. Engagement is strengthened through regular check‑ins, two‑way feedback, and transparent communication. Employees are encouraged to raise ideas and concerns, supporting psychological safety and reinforcing a culture of fairness and mutual respect. Leaders actively close the feedback loop, helping employees see the impact of their contributions.

We support career development through structured learning, on‑the‑job experience, AFMA industry training, and our Rotational Career Program. This program builds capability, increases internal mobility, and supports retention by enabling employees to explore different areas of the business. Leadership development opportunities further support succession planning and long‑term career growth.

Our Bonus Incentive Program recognises performance and values‑based behaviours, including collaboration, service excellence, and innovation. In addition, our employee recognition program allows all employees to nominate colleagues who demonstrate Summit Fleet values. Through the Summit Fleet Drivebys program, award recipients receive monetary recognition via Reward Gateway, reinforcing pride, appreciation, and connection across the organisation.

Employee experience and customer outcomes are closely linked. Summit Fleet maintains a Customer Net Promoter Score of +62, well above the financial services industry average of approximately +30. This reflects strong customer trust and the consistent commitment of our employees to service excellence.

We support employees across life stages through paid parental leave, flexible working arrangements, and supportive return‑to‑work practices. We proudly sponsor AFMA’s Women in Fleet Management initiative, demonstrating our commitment to fairness, inclusion, and industry leadership. Everyday wellbeing is supported through approachable leadership, flexibility, and respect for individual circumstances.

Our culture is reinforced through team events, recognition of milestones, cross‑functional collaboration, open communication, and community involvement. Summit Fleet is also committed to responsible business practices through our Sustainability Council, supporting environmentally responsible fleet management, electric vehicle adoption, and continuous improvement.

Summit Fleet is a great place to work because our people feel trusted, respected, and genuinely valued. By balancing performance with care, encouraging open feedback, and fostering pride and belonging, we create a workplace where employees can thrive both professionally and personally.

Company size

industry

Number of years certified

Financial Services & Insurance

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Working at Summit Fleet Leasing and Management

employee experience

Company culture at Summit Fleet Leasing and Management

How Summit Fleet Leasing and Management  compares to a typical Australian company, based on employee survey data
83% of employees at
Summit Fleet Leasing and Management say it is a great place to work compared to 60% of employees at a typical company in Australia
Summit Fleet Leasing and Management 83%
Typical company 60%

Source: Great Place To Work® 2024 Australia National Employee Engagement Study

What Survey Statements Employees Rated Highest

100%

This is a physically safe place to work.

96%

People here are treated fairly regardless of their sexual orientation.

95%

People celebrate special events around here.

94%

People here are treated fairly regardless of their race.

94%

People here are treated fairly regardless of their age.
1

Interested in a career at Summit Fleet Leasing and Management, or just want to know more?

To discover what sets Summit Fleet Leasing and Management apart and explore relevant career opportunities, take a look at their website.

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Best Workplaces Lists FAQs

How do we become a Best Workplace?

Start by earning Great Place To Work-Certified™ status through the Trust Index™ employee survey and the Culture Brief. Once Certified, eligible organizations are considered for Best Workplaces™ lists during the qualification period.

Best Workplaces™ recognition is based on employee feedback collected through the Trust Index™ survey, supported by your Culture Brief submission. This keeps the focus on the real employee experience rather than marketing claims.

Eligibility starts with becoming Great Place to Work-Certified™. Your organization also needs to meet the list’s timing and participation requirements, so your results fall within the qualification window for that Best Workplaces™ list.

The Culture Brief is a short questionnaire about your organization to support your survey results. The Culture Audit goes deeper, typically asking for more detailed descriptions and evidence of your workplace practices.