Otto IT is an Australian managed service provider on a mission to humanise technology. Born from the 2021 merger of DWM Solutions and Milan Industries, we operate nationally across Melbourne, Sydney, Brisbane, Adelaide, and Perth. We deliver managed IT support, cybersecurity, cloud services, and AI-enabled digital transformation to 231+ clients. ISO-certified across security, quality, sustainability, and WHS, we combine deep technical expertise with a people-first culture built on honesty, authenticity, and real outcomes. With equal gender representation in leadership and over $100,000 donated to non-profits annually, we believe great technology starts with great people.
Source: Great Place To Work® 2024 Australia National Employee Engagement Study
Start by earning Great Place To Work-Certified™ status through the Trust Index™ employee survey and the Culture Brief. Once Certified, eligible organizations are considered for Best Workplaces™ lists during the qualification period.
Best Workplaces™ recognition is based on employee feedback collected through the Trust Index™ survey, supported by your Culture Brief submission. This keeps the focus on the real employee experience rather than marketing claims.
Eligibility starts with becoming Great Place to Work-Certified™. Your organization also needs to meet the list’s timing and participation requirements, so your results fall within the qualification window for that Best Workplaces™ list.
The Culture Brief is a short questionnaire about your organization to support your survey results. The Culture Audit goes deeper, typically asking for more detailed descriptions and evidence of your workplace practices.
