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Employees say this is a great place to work

Company Overview

About Intercom

Intercom’s mission is to make internet business personal – helping businesses connect with their customers.

Strong customer relationships are more important than ever. But the scale and nature of online business, combined with rising customer expectations, makes it difficult to build—and keep—those connections.

That’s why we’re here. Sales, marketing, and support teams at more than 25,000 businesses worldwide use Intercom – including Amazon, Atlassian, and EON. We’re providing a suite of products that help businesses connect quickly, easily, and personally with their customers.


34 Employees



Information Technology

Company culture at Intercom

The employee experience at Intercom, compared to a typical Australia-based company
94% of employees at Intercom say it is a great place to work compared to 56% of employees at a typical Australia-based company
Intercom 94%
Typical company 56%

Source: Great Place to Work® 2021 Australia National Employee Engagement Study

0 %
This is a physically safe place to work.
0 %
People care about each other here.
0 %
When you join the company, you are made to feel welcome.
0 %
I'm proud to tell others I work here.
0 %
This is a psychologically and emotionally healthy place to work.

Life at Intercom

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To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.