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Genesys Australia


Employees say this is a great place to work

Company Overview

About Genesys Australia

Genesys is a global cloud leader in customer experience, pioneering the Experience as a Service category so organizations can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty in a landscape where consumers have set new rules for engagement based on experiences. With Genesys’ cloud, digital and AI technologies and Experience as a Service ecosystem, businesses can transform transactional customer interactions into empathetic, orchestrated experiences that are proactive, predictive, and personalized to deepen customer connections across every touchpoint. Every year, Genesys powers more than 70 billion remarkable customer experiences for organizations in over 100 counties.


136 Employees




Company culture at Genesys Australia

The employee experience at Genesys Australia, compared to a typical Australia-based company
92% of employees at Genesys Australia say it is a great place to work compared to 55% of employees at a typical Australia-based company
Genesys Australia 92%
Typical company 55%

Source: Great Place to Work® 2019 Australia National Employee Engagement Study

0 %
This is a physically safe place to work
0 %
I am able to take time off from work when I think it's necessary
0 %
I'm proud to tell others I work here
0 %
Management trust people to do a good job without watching over their shoulders
0 %
I am treated as a full member here regardless of my position

Life at Genesys Australia


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To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.