Jacana Energy is the Northern Territory’s government‑owned electricity retailer, focused on providing reliable, affordable energy and strong customer outcomes for Territorians.
Our culture puts customers at the centre of our decisions, supported by a values‑driven, accountable and collaborative workforce. We balance commercial discipline with community responsibility, empowering our people to deliver practical solutions, continuous improvement and trusted service.
By listening to both our customers and employees, we build a responsive, inclusive and culturally safe workplace that supports sustainable business performance and long‑term value for the Territory.
Source: Great Place To Work® 2024 Australia National Employee Engagement Study
Start by earning Great Place To Work-Certified™ status through the Trust Index™ employee survey and the Culture Brief. Once Certified, eligible organizations are considered for Best Workplaces™ lists during the qualification period.
Best Workplaces™ recognition is based on employee feedback collected through the Trust Index™ survey, supported by your Culture Brief submission. This keeps the focus on the real employee experience rather than marketing claims.
Eligibility starts with becoming Great Place to Work-Certified™. Your organization also needs to meet the list’s timing and participation requirements, so your results fall within the qualification window for that Best Workplaces™ list.
The Culture Brief is a short questionnaire about your organization to support your survey results. The Culture Audit goes deeper, typically asking for more detailed descriptions and evidence of your workplace practices.
