Leading Practices from 2023 Australian Great Place to Work Certified™ Community: Reconciliation Action for First Nations People

VALENTINA LWIN-BAILEY

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Valentina Lwin Bailey

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Key theme #1: Advancing Reconciliation Action for First Nations People

With the date for Voice referendum due to be revealed imminently, matters relating to Aboriginal and Torres Strait Islander peoples is in the front of mind of many Australians.

Irrespective of individual views on the referendum, the collective aim is to make practical progress in Indigenous health, education, employment and housing, facilitating a better life for all.

In the workplace context, in the spirit of diversity and inclusion, many organisations are taking intentional steps to do their part in reconciliation action by enhancing workplace experience for the First Nations People.

Intentional Day-to-Day Actions

Beyond the customary practice of Acknowledgement of Country at formal events, many Australian Great Place to Work Certified™ companies have now made Acknowledgment of Country an embedded standard practice at gatherings, seminar, presentations and formal meetings. This is further enhanced by Acknowledgement of Country plaques and signage in local Indigenous language at meeting rooms and common spaces.

The companies have strengthened cross culture awareness amongst the employees with enhanced Australian Cultural Competence workshops, and specialised training for talent acquisition teams and hiring managers with the view of helping to understand and embrace Australian Indigenous culture. Multi-National Companies (MNCs) have gone the extra mile by extending culture awareness beyond their Australian workforce. They share cultural protocols and acknowledgement with their international colleagues, emphasizing their commitment to reconciliation.

Participating meaningfully in events like NAIDOC Week and Reconciliation Week has become a priority, with employers creating space for First Nations employees to share their challenges and lived experiences with the fellow colleagues and being active contributors in organisation’s decisions.

Policy-level Adjustments

Higher level adjustments have also been made to create a true sense of belonging for Indigenous employees. Companies have created strategic partnerships with Aboriginal communities and agencies to help inspire and attract First Nations talent. Initiatives like Indigenous apprenticeships, traineeships and internships are providing valuable opportunities for companies to meaningfully engage with Indigenous Australians youth to enter the workforce.

Many employers are also rethinking their approach to Australia Day, offering alternative day off to
employees who choose to work on this public holiday, allowing individuals to observe this day in their preferred way. Additionally, Sorry Business is included in compassionate leave policies, as well as revised definitions of ‘family’ in employee benefits to embrace the Kinship System, fostering inclusivity and support for Indigenous employees.

While the parliamentary-level outcomes with potential nationwide implications are pending, it is indeed encouraging to see corporates contributing to the advancement of Australian First Nations people. These commendable actions provide a source of inspiration to others that progress can be made through incremental practical steps.

Want to see how your employees are experiencing your workplace culture and how your company compares with the Best Workplaces in Australia for 2023Contact us for a demo on our proprietary Emprising™ survey platform to find out.    

VALENTINA LWIN-BAILEY

Valentina brings 25 years of experience in organisational development, people and culture, and teaching and training experience from across higher education, government and private sectors in Australia and Myanmar (Burma). In the past 15+ years, she has been focused on employee engagement, workplace culture, leadership development and strategic planning. Her recent HR leadership roles included heading up functional HR teams in large and complex organisations, including crisis management during the pandemic and political unrest. She exercises her passion for people development by teaching, mentoring and coaching young HR professionals in the areas of HR, management and career planning. Valentina is a strong advocate for full-person wellness, and achieves balance through yoga, outdoor activities, cooking and enjoys spending time with family and friends.

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Great Place To Work® Best Workplaces™ in Australia 2024 Evaluation Methodology

Great Place To Work determines the list using our proprietary For All methodology. To determine the Best Workplaces in Technology list, Great Place To Work analyses the survey responses of tens of thousands of employees from Great Place To Work Certified™ companies in the technology industry.

Our survey enables employees to share confidential quantitative and qualitative feedback about their organization’s culture by responding to 60 statements on a 5-point scale and answering two open-ended questions. Collectively, these statements describe a great employee experience, defined by high levels of trust, respect, credibility, fairness, pride, and camaraderie. In addition, companies provide organizational data like size, location, industry, demographics, roles, and levels. Great Place To Work measures the differences in survey responses across demographic groups and roles within each organization to assess both the quality and consistency of the employee experience.

Statements are weighted according to their relevance in describing the most important aspects of an equitable workplace. Survey data analysis and company-provided datapoints are then factored into a combined score to compare and rank the companies that create the most consistently positive experience for all employees in this industry.

To be considered for the list, companies must be Great Place To Work Certified™ and nominate as a company in the technology industry.

We require statistically significant survey results, review anomalies in responses, news, and financial performance, and investigate any employee reports of company incompliance with strict surveying rules to validate the integrity of the results and findings. 

Categories

These organisations’ assessment is based 100% on employee responses to the Trust Index survey.

  • Micro 10-29 Employees
  • Small 30-99 Employees
  • Medium 100-999 Employees
  • Large 1000+ Employees

Great Place To Work® Best Workplaces™ in Australia 2023 Evaluation Methodology

Great Place To Work determines the list using our proprietary For All methodology. To determine the Best Workplaces in Technology list, Great Place To Work analyses the survey responses of tens of thousands of employees from Great Place To Work Certified™ companies in the technology industry.

Our survey enables employees to share confidential quantitative and qualitative feedback about their organization’s culture by responding to 60 statements on a 5-point scale and answering two open-ended questions. Collectively, these statements describe a great employee experience, defined by high levels of trust, respect, credibility, fairness, pride, and camaraderie. In addition, companies provide organizational data like size, location, industry, demographics, roles, and levels. Great Place To Work measures the differences in survey responses across demographic groups and roles within each organization to assess both the quality and consistency of the employee experience.

Statements are weighted according to their relevance in describing the most important aspects of an equitable workplace. Survey data analysis and company-provided datapoints are then factored into a combined score to compare and rank the companies that create the most consistently positive experience for all employees in this industry.

To be considered for the list, companies must be Great Place To Work Certified™ and nominate as a company in the technology industry.

We require statistically significant survey results, review anomalies in responses, news, and financial performance, and investigate any employee reports of company incompliance with strict surveying rules to validate the integrity of the results and findings. 

Great Place To Work® Best Workplaces for Women™ List Methodology

The Best Workplaces for Women™list is determined using Great Place To Work’sFor All™methodology to evaluate hundreds of Certified™Great Place To Work®organisations across Australia.   

Data is based on over 40,000 employee survey responses from women in Great Place To Work® Certified™ organisations across Australia. 

The survey 

The survey enables employees to share confidential quantitative and qualitative feedback about their organisation’s culture by responding to 60 statements on a 5-point scale and answering two open-ended questions. 

Collectively, these statements describe a great employee experience, defined by high levels of trust, respect, credibility, fairness, pride, and camaraderie. In addition, companies provide organisational data like size, location, industry, and the number of women in the workforce and management positions. 

Considerations 

Great Place To Work analysed the gender balance of each workplace, how it compares to each company’s industry, and patterns in representation as women rise from front-line positions to executive/C-suite roles. 
Survey data analysis and women’s representation figures are then factored into a combined score to compare and rank the companies that create the most consistently positive experience and opportunities for all women, regardless of their role or demographic background.   

Eligibility   

To be considered for the list, companies must be Great Place To Work Certified™. Companies must also employ at least 50 women. We require statistically significant survey results, review anomalies in responses, and investigate any employee reports of company in compliance with strict surveying rules to validate the integrity of the results and findings. 

Please note this list is NOT ranked. 

Great Place To Work® Best Workplaces™ in Australia 2023 Evaluation Methodology

Great Place To Work, the global authority on workplace culture, determined the Best Workplaces™ Australia 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of almost 50,000 employees across Australia.

Employees responded to over 60 survey questions describing the extent to which their organisation creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organisation, no matter who they are or what they do. We analyse these experiences relative to each organisation’s size, workforce make up, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organisation to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

 

Categories

These organisations’ assessment is based 100% on employee responses to the Trust Index survey.

For larger organisations with more than 100 employees, we also use our Culture Audit™ tool, asking organisations to share with us their practices, policies and programs to creating a great workplace For All™ and evaluating the approach they take.

Why do you say in one place your national list scoring is based on 85%/15% and in another place that it is 75%/25%?

We are explaining two different things:

1.  The criteria we evaluate

2.  Where the data comes from