How to drive values-based collaboration and innovation

Swisse Wellness Australia as part of the H&H Group Great Place to Work-Certified

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We interviewed leading industry experts for some tips you can implement in your own organisation in 2022 to ensure innovation and collaboration stay a core part of your workplace experience. Read about Swisse Australia below.

Kiria McNamara, director of people and culture at Swisse Wellness’ parent company H&H Group, takes a values-based approach to driving collaboration and innovation.
“We don’t mandate anything,” she says.

“We are values-led and one of our values is trust. You need to trust your people to do the right thing and they will do what works for them.”

She says H&H Group, ranked 17th on Australia’s Best Workplaces™ 2021 in the medium category, is careful to give people choice over how they work.

“Where do you do your best work? Where does collaborating in person yield better results than doing things remotely?”

McNamara says the drivers of innovation are different from company to company and it’s important to understand your own unique circumstances rather than adopting a cut and paste of so-called best practices.

For H&H’s wellness brands like Swisse and Biostime, product innovations often come from deep, solitary work by scientists.

“They need space and time to research. The concepts and thoughts come from an individual having an opportunity to do deep work — their ideas might then get workshopped and become a collaboration. That’s where the team comes in.
Her advice? “Be really clear on purpose.”

“Innovation requires structure. It’s a mix — people need the thinking time and reflection and the chance to do deeper work and then to contribute in group settings as well.”

To support this, H&H Group has developed a framework for its people to use to develop working models that suit themselves and their teams, acknowledging that each team will design a different working model depending on deliverables, the need for collaboration and their team members’ access to suitable work environments.

Finally, McNarama offers some words of caution: make sure collaboration is a tool and is not seen as the end goal.

“If you over-collaborate it can sometimes confuse accountability and create too much shared responsibility,” she says.

“You need a balance — if we fall into too much collaboration, we can lose our pace.”

Swisse Australia is a Great Place to Work Certified™ company – if you’d like to learn about certification, contact us here today.

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To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.