Cultural Safety in the Workplace: Fostering Inclusivity and Empowering Your Team

Great Place To Work

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In our increasingly interconnected world, workplaces are becoming melting pots of cultures, backgrounds, and perspectives. As this diversity grows, so does the need to ensure that each individual feels respected, understood, and valued. Enter the concept of cultural safety—a proactive approach to fostering inclusivity, where the workplace not only acknowledges but celebrates differences, laying the foundation for genuine team empowerment.

Understanding Cultural Safety

Cultural safety originated in the healthcare sector, focused on ensuring that patients from diverse backgrounds received care that respected their cultural identities. Today, its principles are applied universally across sectors. At its core, cultural safety is about recognising power imbalances, historical contexts, and ensuring that everyone feels safe expressing their cultural identity without fear of discrimination or bias.

Beyond Tolerance to Inclusion

It’s important to differentiate between tolerance and inclusion. While tolerance is passive, inclusion involves active efforts to ensure that every team member feels they belong. This means celebrating festivals from different cultures, acknowledging various traditions, and providing platforms for diverse voices to be heard.

The Role of Leadership

Leaders play a pivotal role in fostering cultural safety. By setting the tone, leaders can create an environment where mutual respect and understanding are the norms. This involves continuous learning, actively seeking feedback, and being open to change. Additionally, leaders must ensure that policies and procedures actively support cultural safety.

The Benefits of Cultural Safety

When team members feel culturally safe, they are more likely to be engaged, motivated, and committed to the organisation. Such an environment not only reduces conflicts but also sparks creativity and innovation, with diverse perspectives leading to better problem-solving.

The Crucial Intersection of Awareness and Action

Cultural safety in the workplace doesn’t just happen—it requires deliberate effort. Awareness is the first step; taking action is the next. This means not just understanding different cultures but ensuring mechanisms are in place for continuous feedback, learning, and growth.

The importance of cultural safety in the workplace cannot be understated. In a world that’s shrinking, with global teams and cross-border collaborations, ensuring cultural safety is not just the right thing to do—it’s a business imperative. It enhances team cohesion, boosts creativity, and, most importantly, fosters an environment of mutual respect and understanding.

Organisations that prioritise cultural safety often find themselves ahead of the curve, attracting top talent and achieving better outcomes. As businesses continue to evolve, those that embrace cultural safety will not only thrive in terms of productivity and innovation but will also play a pivotal role in shaping a more inclusive, understanding, and harmonious future for all.

Great Place To Work

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Great Place To Work® Best Workplaces™ in Australia 2023 Evaluation Methodology

Great Place To Work determines the list using our proprietary For All methodology. To determine the Best Workplaces in Technology list, Great Place To Work analyses the survey responses of tens of thousands of employees from Great Place To Work Certified™ companies in the technology industry.

Our survey enables employees to share confidential quantitative and qualitative feedback about their organization’s culture by responding to 60 statements on a 5-point scale and answering two open-ended questions. Collectively, these statements describe a great employee experience, defined by high levels of trust, respect, credibility, fairness, pride, and camaraderie. In addition, companies provide organizational data like size, location, industry, demographics, roles, and levels. Great Place To Work measures the differences in survey responses across demographic groups and roles within each organization to assess both the quality and consistency of the employee experience.

Statements are weighted according to their relevance in describing the most important aspects of an equitable workplace. Survey data analysis and company-provided datapoints are then factored into a combined score to compare and rank the companies that create the most consistently positive experience for all employees in this industry.

To be considered for the list, companies must be Great Place To Work Certified™ and nominate as a company in the technology industry.

We require statistically significant survey results, review anomalies in responses, news, and financial performance, and investigate any employee reports of company incompliance with strict surveying rules to validate the integrity of the results and findings. 

Great Place To Work® Best Workplaces for Women™ List Methodology

The Best Workplaces for Women™list is determined using Great Place To Work’sFor All™methodology to evaluate hundreds of Certified™Great Place To Work®organisations across Australia.   

Data is based on over 40,000 employee survey responses from women in Great Place To Work® Certified™ organisations across Australia. 

The survey 

The survey enables employees to share confidential quantitative and qualitative feedback about their organisation’s culture by responding to 60 statements on a 5-point scale and answering two open-ended questions. 

Collectively, these statements describe a great employee experience, defined by high levels of trust, respect, credibility, fairness, pride, and camaraderie. In addition, companies provide organisational data like size, location, industry, and the number of women in the workforce and management positions. 

Considerations 

Great Place To Work analysed the gender balance of each workplace, how it compares to each company’s industry, and patterns in representation as women rise from front-line positions to executive/C-suite roles. 
Survey data analysis and women’s representation figures are then factored into a combined score to compare and rank the companies that create the most consistently positive experience and opportunities for all women, regardless of their role or demographic background.   

Eligibility   

To be considered for the list, companies must be Great Place To Work Certified™. Companies must also employ at least 50 women. We require statistically significant survey results, review anomalies in responses, and investigate any employee reports of company in compliance with strict surveying rules to validate the integrity of the results and findings. 

Please note this list is NOT ranked. 

Great Place To Work® Best Workplaces™ in Australia 2023 Evaluation Methodology

Great Place To Work, the global authority on workplace culture, determined the Best Workplaces™ Australia 2023 List by conducting annual workforce studies through our Trust Index Survey™ and Culture Management platform Emprising®, representing the voices of almost 50,000 employees across Australia.

Employees responded to over 60 survey questions describing the extent to which their organisation creates a great place to work For All™, meaning that the company empowers all individuals to reach their full human potential. Eighty-five percent of the evaluation is based on what employees report about their experiences of trust and reaching their full human potential as part of their organisation, no matter who they are or what they do. We analyse these experiences relative to each organisation’s size, workforce make up, and what’s typical in their industry and region. The remainder of the evaluation is an assessment of all employees’ daily experiences of the company’s values, people’s ability to contribute new ideas, and the effectiveness of their leaders to ensure they’re consistently experienced.

To ensure surveys truly represent all employees, we require enough people in each organisation to respond that results are accurate to a 95% confidence level and 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

 

Categories

These organisations’ assessment is based 100% on employee responses to the Trust Index survey.

For larger organisations with more than 100 employees, we also use our Culture Audit™ tool, asking organisations to share with us their practices, policies and programs to creating a great workplace For All™ and evaluating the approach they take.

Why do you say in one place your national list scoring is based on 85%/15% and in another place that it is 75%/25%?

We are explaining two different things:

1.  The criteria we evaluate

2.  Where the data comes from