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“It pains me to say this after investing in new facilities just prior to COVID, but we may never return to the office in the way we operated before,” Ken Booth, CFO of Credit Acceptance declared in a recent Great Place to Work® webinar.
“Many employees have asked to continue to work remotely and we can see this is successful.”
Many of you may also have discovered perks to working from home. Others long for the social connection and collaboration that is part and parcel of the centralized office.
Whether you’re returning employees to the workplace or want to support them on their continued WFH lifestyle, the advice is much the same. Here’s how we’ve seen Best Workplaces™ tackle the new era of work.
Many organizations are leveraging public health and safety expertise to establish new operating procedures to ensure their employees’ well-being when returning to work.
These are becoming commonplace operating norms:
Good workplaces are doing the above, but great workplaces are also addressing psychological safety needs. These companies are using different channels for employees to work through the anxiety and fears of returning to work:
Credit Acceptance attributes its success during COVID to its culture and its people. Maintaining what makes your culture special is key to thriving in a crisis.
One company we spoke with shared that they facilitated an organizational conversation with their employees on how they can best live their values during COVID. Implementing ideas from employees keeps shared ownership, engagement and focus on this important foundation.
Another company featured on our Best Workplaces lists, ALKU, leaned into one of their strengths – employee recognition and celebrations. Adapting to this remote and uncertain world, the company created new recognition programs relevant for now.
As Ken said, “Employees closest to the work have the best perspective.”
We are all faced with new challenges that we have not experienced before. Challenges for which there is no playbook.
Staying closely connected with the experience and suggestions of your employees will not only provide agility in working through them, it engenders commitment and taps into the potential of your workforce.
Stay connected to your teams and decode what is working with our Great Place to Work® employee survey. You’ll be joining Credit Acceptance and other Best Workplaces on a listening strategy that gives you a nuanced view of your employee experience. Contact us about it today.
© Great Place to Work® Institute. All Rights Reserved.
ABOUT OUR METHOLOGY
To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.
ABOUT OUR METHOLOGY
The Best Workplaces in Asia List
Great Place to Work® identifies the top organizations that create great workplaces in the Asian and Middle Eastern regions with the publication of the annual Best Workplaces in Asia list. The list recognizes companies in three size categories:
To be considered for inclusion, companies must appear on one or more of our national lists in the region, which includes Greater China (covering China, Hong Kong, Taiwan and Macau), India, Japan, Saudi Arabia, Singapore, South Korea, Sri Lanka and UAE. For the 2021 Asia List, companies ranked on the national list in the Philippines will also be included. Multinational organizations must meet the following requirements:
Multinationals also receive additional credit for their efforts to successfully create an excellent workplace culture in multiple countries in the region. The data used in the calculation of the regional list comes from national lists published in 2019 and early 2020.